Delivery
At Minnera, we do everything possible to ensure your order reaches you as quickly as possible.
Order Preparation
All orders are carefully prepared within 1 to 3 business days after payment validation.
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Delivery Times
Estimated delivery times are as follows:
- 🇫🇷 France: 7 to 15 business days
- 🇧🇪 Belgium: 7 to 15 business days
- 🇨🇭 Switzerland: 7 to 15 business days
- 🇬🇧 United Kingdom: 7 to 15 business days
Delivery times may vary slightly during peak periods (sales, holiday season, etc.).
Countries Served
We currently deliver to:
- France
- Belgium
- Switzerland
- United Kingdom
We are working to gradually expand our delivery area.
Order Tracking
As soon as your order is shipped, you will receive a tracking number by email.
You can track the progress of your package at any time.
Delayed Package
Exceptional delays may occur due to customs checks, weather conditions, or high carrier activity.
If your order significantly exceeds the announced delivery time, please do not hesitate to contact our customer service. We will check the situation with the carrier.
Lost or Damaged Package
If your package arrives damaged or if you do not receive it after an unusually long time, please contact us as soon as possible. We will do what is necessary to find a suitable solution.
Need Help?
Our customer service is available to answer all your questions regarding your delivery.
We strive to respond to all inquiries within 24 to 48 business hours.